WE LOVE OUR SHARKS

**Welcome to Sharky Returns - Customer Support**

**Our Return Policy for Sharks**

At Sharky Returns, we strive to provide the best shopping experience for our shark customers. However, we understand that sometimes things don't go as planned. That's why we've crafted a straightforward return policy to ensure your satisfaction.

**Return Guidelines:**

1. **Defective Items:** If you receive a defective product, please contact us immediately. We'll arrange for a replacement or refund as per your preference.

2. **Wrong Items:** In the rare event that you receive the wrong item, please reach out to us. We'll rectify the mistake promptly and ensure you get the correct product.

3. **Size Issues:** Sharks come in all shapes and sizes, and we understand that fit matters. If the item you ordered doesn't fit, let us know. We'll guide you through the return process and help you find the right size.

4. **Change of Mind:** Even sharks can change their minds! If you decide you no longer want an item, you can return it within [insert number] days of purchase. Please note that the item must be unused and in its original packaging.

**How to Initiate a Return:**

To initiate a return, simply contact our customer support team via email at support@sharkyreturns.com or call us at [insert phone number]. Please provide your order number and a brief description of the issue, and we'll assist you promptly.

**Refund Process:**

Once we receive your returned item, our team will inspect it to ensure it meets our return guidelines. If everything checks out, we'll process your refund within [insert number] business days. Refunds will be issued via the original payment method.

**Contact Us:**

If you have any questions or concerns regarding our return policy or anything else, don't hesitate to reach out to our friendly customer support team. We're here to assist you from Monday to Friday, 9:00 AM to 5:00 PM (EST).

Email: support@sharkyreturns.com

Thank you for shopping at Sharky Returns! We appreciate your trust and look forward to serving you again soon.